Accounts Receivable (Receipt)

• Perform receipt posting accurately on all payment modes and reconciliation functions in the accounting systems
• Reconcile cash and cheques bank-in amounts with the posting reports daily
• Respond to billing inquiries from customers and resolve billing discrepanices in accordance to established procedures

Credit Control

• Perform dunning and collections follow-up for accounts in arrears
• Investigate unidentified credits, disputes and reconcile with customers when required
• Prepare reports on ageing, month-end closing and provisions of bad debt
• Participate in credit review meetings with business partners to identify and follow up on high risk accounts
• Perform profiling, risk assessment and reviews on delinquent accounts
• Propose and implement dunning strategy and process improvements