Lead a high-performing team at Sun Life as a Financial Centre Resource Team Leader in Calgary. Empower Advisors and enhance training while ensuring operational effectiveness.
In this full-time role, the Resource Team Leader will oversee a team of Financial Centre Administrators, focusing on identifying learning needs and delivering training. Your leadership will enable technology adoption and coordinate training programs in partnership with District Managers and Head Office. You will also handle operational processes, ensuring that administrative practices adhere to national policies.
Key Responsibilities:
• Manage operations of Financial Centre locations
• Lead the Financial Centre resource administration team
• Assess advisor learning needs and recommend training
• Deliver training on compliance and market conduct topics
• Provide just-in-time troubleshooting for technology issues
Requirements:
• University degree with 3-6 years of relevant experience
• ...