**_Duties And Responsibilities:_**

+ Conducts routine tests and inspections, documents deficiencies of fire alarm systems, fire safety systems, fire sprinkler systems and other fire safety product lines according to prescribed processes.
+ Verifies proper operation; prepares accurate and timely documentation of work performed.
+ Prepares inspection/ deficiency reports for submission to management.
+ Interfaces with service management to ensure that all work is scheduled/handled.
+ Interfaces with customers to explain work performed and answers their questions.
+ Resolves customer concerns as quickly and effectively as possible.
+ Must ensure customer satisfaction and a positive customer experience.
+ Maintains and organizes truck inventory (parts and tools) to ensure proper response to customers’ needs.
+ Must adhere to company safety policies and procedures.
+ Must have a strong work ethic.
+ Must be detail-oriented.
+ Performs other duties, a...