Service Advisor – Fleet Maintenance

Balzac, Alberta
Shift: Monday–Friday | 11:00 AM – 8:00 PM

About the Role

We are seeking a motivated Service Advisor to join our fleet maintenance team in the Calgary area. This role is ideal for a local candidate who understands the pace and expectations of a high-volume heavy‑duty shop and enjoys being the key point of contact between drivers, technicians, vendors, and operations. You will play a critical role in ensuring our fleet stays road‑ready by coordinating repairs, managing road call activity, and maintaining strong vendor relationships.

Key Responsibilities

• Act as the primary liaison between drivers, fleet operations, technicians, and external vendors
• Open, manage, and close repair orders with accuracy and urgency
• Diagnose and translate driver complaints into actionable work orders
• Provide repair estimates, timelines, and approvals
• Coordina...