Concentrix is seeking a dedicated supervisor to lead a team of call center associates in Kuala Lumpur. The role involves monitoring attendance, coaching for performance, and ensuring service delivered meets KPIs. Candidates should have an Associate's degree and relevant experience, along with strong communication skills.

Flexibility and the ability to manage pressure are crucial, as the supervisor will also handle escalated customer calls and conduct team meetings to foster communication. Join us in promoting the Concentrix values!