Floor Supervisor – Dubai, French Cafe

We are looking for a Floor Supervisor for a famous, globally recognized French luxury café brand situated at the heart of Dubai, UAE.

Role

As a Floor Supervisor, you will play a pivotal role in coordinating daily shift operations, mentoring service staff, and ensuring guests receive a seamless, high-touch luxury experience. You will act as the bridge between the team and management, always maintaining impeccable brand standards on the floor.

Key Responsibilities

• Operational Leadership: Supervise the front‑of‑house team during shifts to ensure smooth service flow, proper table rotations, and strict adherence to luxury service protocols.
• Guest Relations: Maintain a strong presence on the floor, engaging with guests, handling feedback professionally, and resolving any issues swiftly to guarantee complete satisfaction.
• Staff Training & Development: Support the onboarding and continuo...