The Conference and Event Floor Manager is responsible for facilitating the guest experience in a unique and sincere way while ensuring the smooth and efficient delivery of all conference, banqueting, and event operations.

• Lead and supervise the day-to-day operation of conference and banqueting events, ensuring exceptional service standards.
• Coordinate with the Events, Kitchen, Bar, and Operations teams to ensure seamless event delivery from setup to breakdown.
• Manage and motivate the conference and banqueting team, providing coaching, training, and performance feedback.
• Ensure all function rooms are set up according to event specifications and company standards.
• Anticipate guest needs and resolve any issues promptly and professionally to exceed expectations.
• Monitor staffing levels and allocate resources effectively to meet business demands.
• Maintain high standards of presentation, cleanliness, and serv...