Overview Ipanema World Music Bar is seeking a Floor Supervisor to lead our energetic service crew team, ensuring smooth floor operations and creating a fun, seamless experience for our patrons, where the energy of live music meets the rhythm of delicious food.
Responsibilities - Oversee smooth floor operations with the Front of House team, ensuring a clean, safe, and welcoming environment
- Coordinate service to deliver efficient food and drink orders while maintaining a positive guest experience
- Handle guest feedback and resolve issues promptly and professionally, including addressing work-related issues in a fair and timely manner
- Lead, motivate, and support the team, including on-the-job training and daily guidance
- Ensure adherence to strict cleanliness and hygiene protocols, partner with Logistics and Procurement for optimal inventory levels
- Support managers to uphold service excellence through s...