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🥝 Food & Beverage Outlet Manager
AccorHotel | Nairobi, Kenya | Posted June 21, 2026
Job Description
Job Description
- Oversee the day-to-day operations of all assigned F&B outlets, ensuring smooth and efficient service.
- Lead and develop outlet managers, supervisors, and service teams to achieve operational excellence.
- Ensure guest satisfaction through proactive engagement, service recovery, and continuous improvement initiatives.
- Monitor and manage labor costs, productivity, and departmental expenses in line with budget targets.
- Drive beverage and food sales through upselling, promotions, and innovative guest experiences.
- Ensure compliance with company standards, HACCP requirements, health & safety regulations, and hygiene protocols.
- Collaborate closely with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams.
- Analyze outlet performance, guest feedback, and financial results to identify opportunities for improvement.
- Support special events, themed dining experiences, and resort-wide F&am...