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🥝 Fraud Prevention Analyst

Interactive Brokers | singapore, Singapore | Posted June 02, 2026

Fraud Prevention Analyst

Job Description

Responsibilities

  • Pro-active handling of client exceptional inquiries via call backs - verbal and video client verification;
  • Handling escalations of client inquiries pertaining to IBKR’s security system via tickets;
  • Problem management with focus on security protocols and practices;
  • Handling escalations of suspicious client activity or behavior to IBKR's security team.

    • Qualifications and Skills:

  • 2+ years experience in an information or fraud prevention role with application security
  • BSc in STEM areas (Science, Technology, Engineering and Mathematics
  • Good mastery of Windows and/or macOS computer systems and basic office applications
  • Experience and advanced user knowledge of both iOS and Android smart phone operating systems
  • Languages: Good English and Mandarin. Any additional language is a plus.
  • Analytical approach to problem solving
  • Organized, practical, good attention to deta...

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