The Fraud Technology Service Reliability team is responsible for production support for fraud applications on a global basis.
The Fraud Systems Specialist is a key member of the Global Fraud Technology Service Reliability team, responsible for ensuring the stability, performance, and reliability of critical fraud detection and prevention systems.
The role's primary mandate is to provide intermediate-level technical expertise and production support for fraud applications. This involves investigating and resolving complex system issues, collaborating with business and technology partners to translate requirements into effective solutions, and participating in the full software development lifecycle.
The specialist will contribute to the design and implementation of system enhancements, maintain comprehensive technical documentation, and use data analysis to support problem-solving and proactive system monitoring.