Coordinate import and export shipments via air, sea, and land freight.
Prepare and process shipping documents including BL, permits, invoices, packing lists, and delivery orders.
Liaise closely with customers, overseas agents, carriers, transporters, warehouses, and internal departments.
Monitor shipment status and provide timely updates to customers.
Coordinate customs clearance and ensure compliance with Singapore Customs requirements.
Handle billing, vendor invoices, and job costing.
Resolve shipment issues, delays, or discrepancies promptly.
Maintain accurate records and update operational systems.
Support continuous process improvements and innovation initiatives.
Key Responsibilities