The Freight Operations Head - Sea/Ocean is responsible for leading and optimizing all ocean freight operations, ensuring compliance, efficiency, and customer satisfaction. This role drives the deployment of innovative solutions, enhances team capabilities, and ensures alignment with global standards and business objectives.
The role is responsible for leading and developing the Ocean Freight team by ensuring proper manpower planning, training, coaching, and employee engagement while driving operational excellence and continuous improvement. The position oversees end-to-end ocean freight operations, including solution design, customs compliance, customer satisfaction, profitability, process optimization, and KPI management for both import and export activities. It also involves close coordination with regional hubs, vendors, brokers, and internal departments such as Sales, Fina...