Freshie for Telco Account Representative

On-site - Taguig Fresh Graduate/Student High/Senior High School Full-time

Job Description

A Telco Account Representative provides customer support for telecommunications services such as mobile plans, internet services, billing inquiries, and technical concerns. The role involves assisting customers through phone, chat, or email, resolving service issues, and ensuring customer satisfaction.

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Key Responsibilities

• Handle customer inquiries regarding telecom services including mobile, broadband, and cable accounts.
• Assist customers with billing concerns, plan upgrades, payments, and account changes.
• Troubleshoot basic technical issues rela...