Experience the thrill of hospitality as a Guest Service Representative with our team. This part-time evening role is tailored for those passionate about customer service and effective communication.
We seek a Guest Service Representative focused on ensuring an enjoyable experience for all guests. This position includes supervising fellow agents, managing efficient guest check-ins, and addressing inquiries. You’ll be instrumental in facilitating smooth operations and guest satisfaction.
Key Responsibilities:
• Oversee and coach a team of guest service agents
• Greet guests warmly and assist throughout their stay
• Check-in and check-out guests promptly
• Handle phone inquiries and resolve concerns
• Inform guests about hotel facilities and local events
Requirements:
• Minimum 2 years in hospitality or hotel services
• Exceptional communication and phone etiquette
• Ability to handle multiple tasks simultaneously
• Strong problem-solving and detail-ori...