Serve as the Front Desk Administrative Support Specialist, focusing on guest reservations and ensuring top-notch service delivery. Engage with guests and facilitate smooth check-ins and payments.
In this Front Desk role, you will manage guest reservations and provide information swiftly and accurately. Processing check-ins, check-outs, and payments while resolving any complaints efficiently is crucial. Additional clerical support and balance checks will be part of your responsibilities, ensuring effective operations.
Key Responsibilities:
• Coordinate and secure all guest reservations promptly
• Facilitate the check-in and check-out process
• Process payment methods and manage pre-authorizations
• Handle guest inquiries and complaints professionally
• Assist with various clerical tasks as necessary
Requirements:
• Must have valid work permit or Canadian Citizenship
• Strong customer service orientation
• Attention to detail in transaction processing
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