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🥝 Front Desk Agent (EU Language)

AccorHotel | dubai, United-Arab-Emirates | Posted June 19, 2026

Job Description

Responsibilities
  • Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.
  • Adheres to and executes all job task checklist points.
  • Perform registration process by obtaining data from guest and by observing the established guidelines.
  • Review all Group Resumes VIP reports daily business reports.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag while working.
  • Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies.
  • Cash handling and credit processing as required to include Gift Card redemption.
  • To support the Concierge or Telephone Operator as required.
  • Resolve guest complaints or otherwise follow up with manager.
  • Review room q...

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