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🥝 Front Desk Agent (The Tower Plaza Hotel Dubai)

The Tower Plaza Hotel Dubai | dubai, United-Arab-Emirates | Posted June 23, 2026

Job Description

Job Requirements:

  • Minimum 2 years of front office experience in a 4-star or 5-star high-occupancy UAE hotel.
  • Hands‑on expertise with Opera Property Management System (PMS) is strictly required.
  • Fluency in English is mandatory; conversational Arabic is a strong advantage.

Responsibilities:

  • Manage VIP guest check‑ins, check‑outs, and room allocations smoothly during high-occupancy periods.
  • Accurately log all guest passport and Emirates ID details into the government security system.
  • Handle guest complaints effectively and actively cross‑sell hotel F&B outlets to increase revenue.

Benefits:

  • Tax‑free competitive monthly salary plus a share of the hotel's monthly service charge.
  • Free high‑quality staff accommodation, duty meals, and company‑provided transportation/allowance.
  • Premium health insurance and an annual flight ticket to your home country...

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