🌿 Back to all jobs

🥝 Front Desk Customer Service Officer

ENCOMPASSE | singapore, Singapore | Posted May 25, 2026

Job Description

Time and Work Location - 9.30am to 7pm at Depot Road

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:
  • Receive and welcome the visitors with a polite and cheerful disposition
  • Register and enroll visitors facial recognition efficiently and accurately
  • Provide efficient queue management and crowd control where needed
  • Protect and maintain accurate and updated visitor records according to PDPA requirements
  • Key management including issue, return and accounting for all keys on a daily basis
  • Able to multitask and to work fast <...

Apply for This Position

Submit Application