Position Summary:

• The Front Desk Receptionist welcomes patients and visitors by greeting each person with a smile, in person or on the telephone; deeply understands insurance requirements; and is comfortable having financial conversations with patients.


• The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Essential Job Responsibilities:

• Maintains patient accounts by obtaining, recording, and updating personal and financial information for accurate and timely billing.


• Optimizes patients' satisfaction by clearly communicating insurance benefits and expected time of service payments.
• Manages clinic flow by notifying providers of patients' arrival; reviewing service delivery compared to schedule; and reminding providers of service delays.  Maintains busi...