Job title:  Luggage Porter

Department: Front of House

Inspired & supported by: Head Porter

Salary: £31,051 (including service charge)

Your purpose will be: To be a key player at the heart of our operation. Taking pride in supporting a perfect arrival and memorable departure for our guests. Honouring guest requests throughout their stay with efficiency and personality.

You will be accountable for:

• Ensuring the delivery, security and storage of guest luggage and belongings
• Delivering all guest requests in line with our service standards while taking every opportunity for personalisation
• Working closely alongside the Front of House team to assist with a wide variety of guest requests
• Always putting our guests first

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