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🥝 Front Office Manager
ACCOR | abu dhabi, United-Arab-Emirates | Posted June 13, 2026
Job Description
Job Description - Ensures prompt, courteous and accurate service to all guests to maximize customer satisfaction.
- Responsible for the organization of work within the department, including assignments, time schedules and vacations, to ensure optimum utilization of manpower.
- Participates in the development, implementation and review of policies, procedures, practices and standards.
- Optimizes the efficient usage of room inventory by monitoring, controlling, and providing feedback to support the department.
- Recommends changes in methods, equipment or employees to improve departmental standards and productivity.
- Front Office Manager monitors key performance indicators for the department and takes corrective action, liaising with the Director of rooms.
- Ensures adherence to company and hotel policies by all departmental employees.
- Ensures norms, procedures, and systems for safety and security of guest belongings (e.g....