💼 Position Overview
The Front / Back Office Specialist plays a key role in delivering exceptional patient experiences while keeping clinic operations running smoothly. You’ll manage front office responsibilities and receive comprehensive training to assist with basic back-office clinical tasks.
🖥 Front Office Responsibilities
Welcome patients and manage check-in and check-out
Verify insurance, demographics, and collect co-pays
Schedule appointments and procedures using NextGen
Answer and route phone calls professionally
Prepare daily deposits and end-of-day reports
Confirm upcoming appointments
🩺 Back Office Support — We Train You!
Room patients and take vital signs
Assist providers and clinical staff as needed