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🥝 Front Office Staff (Outsource)

Siloam Hospitals Group | Bekasi Regency, Indonesia | Posted June 05, 2026

Job Description

Job Description

1. Greet, receive, and register both new and returning patients in accordance with established standard operating procedures.

2. Provide accurate information regarding physicians' schedules, clinic availability, and medical service cost estimates.

3. Direct and guide patients to the appropriate clinics or medical units based on their healthcare needs.

4. Input and update patient demographic and medical records into the hospital information system with high precision.

5. Handle minor patient complaints effectively and coordinate with relevant departments to ensure prompt resolution


Qualifications

1. Minimum of a Diploma (D3) or Bachelor's Degree (S1) in any major (Hospital Administration, Public Health, or Communications preferred).

2. Proficient in computer operations, specifically Microsoft Office, corporate email management, and HMIS (Hospital Management Information System).

3. Sound knowledge of patie...

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