Department: Nights
Employment Type: Full Time
Location: The Grand - York
Compensation: £27,208 / year
Picture this: it’s late, and the world outside has slowed down, and you’re the reassuring presence welcoming our night guests. You check them in with ease, answer their questions, and make sure they feel instantly at home.
As the night unfolds, you might be preparing a late-night snack, helping set up for breakfast, or lending a hand to housekeeping so everything is ready for the morning.
No two nights are ever the same, sometimes you’re handling bookings and calls, other times you’re supporting across departments to keep the hotel running smoothly. Whatever the task, you approach it with warmth, efficiency, and care.
As a Night Guest Service Team Member, you’re not just working behind the scenes, you’re creating comfort...