Lead customer service efforts at Shoppers Drug Mart as a Front Store Supervisor. This role focuses on merchandising, staff training, and maintaining high standards of customer satisfaction in a community-driven store.
As a Front Store Supervisor, you will manage cash operations and oversee cashier teams. You will ensure compliance with store policies and provide ongoing guidance. This position requires you to facilitate customer service excellence and promote effective merchandising practices.
Key Responsibilities:
• Manage cashier and merchandising staff training initiatives
• Enforce all loss prevention standards and procedures
• Supervise and support the customer service team
• Ensure organized shelves and proper product rotation
• Address customer inquiries and resolve issues promptly
Requirements:
• Strong organizational and time management skills
• Computer literacy and independent thinking
• Problem-solving ability focused on customer satisfactio...