Position Overview

We are seeking an experienced Fulfillment Operations Manager to oversee and optimize our fulfillment operations across the United States and Canada. This role will be instrumental in ensuring operational excellence, driving efficiency, and maintaining high customer satisfaction levels across our North American fulfillment network.

Key Responsibilities

Strategic Operations Management

• Lead and optimize fulfillment operations across multiple facilities in the US and Canada
• Develop and implement strategic initiatives to improve operational efficiency, reduce costs, and enhance service quality
• Establish and monitor KPIs for warehouse performance, inventory accuracy, and fulfillment speed
• Collaborate with cross-functional teams to ensure seamless integration of operations with other business units
• Build, mentor, and develop high-performing teams acro...