We are seeking a **proactive and customer-oriented**_**Online Sales Agent**_ to join our dynamic team.
In this full-time role, you will serve as the first point of contact for prospective clients inquiring about our private and small-group tours.
Your mission is to understand customer needs, present our offerings with clarity and enthusiasm, and convert inquiries into confirmed bookings.
**Key Responsibilities**
- Convert inbound inquiries into bookings through personalized consultation and upselling techniques
- Understand and communicate the details of our tours, destinations, and services with accuracy and confidence
- Maintain a high standard of customer service throughout the sales cycle
- Collaborate closely with operations and guide teams to ensure booking feasibility and smooth communication
- Manage and update our CRM with lead and booking information
- Achieve and exceed sales targets and KPIs
**Requirements**:
- Previous experie...