Join Our Community!

Are you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.

Position: Full-Time Patient and Family Concierge, Senior
Department: 4 South Surgical Stepdown Unit
Location: UPMC Passavant
Shifts: Daylight, evening, weekend, and holiday shifts. Hours vary by unit.

**Title and salary are based on education and experience.

Responsibilities:

The primary function of the Patient & Family Concierge, Senior is administrative. Duties will include the following:

+ Handle department administrative tasks: answer phones, transfer calls, print reports, enter and communicate physicia...