Providing an efficient and effective service to clients by supporting the Senior Consultant in their fund engagement obligations.
Requirements Matric (Grade 12). Relevant Degree or Diploma. 1 to 3 years of Employee Benefits experience. 1 year of experience in minute-taking and agenda preparation. Fund Administration experience is advantageous. Duties & Responsibilities Assist with first-line queries from clients and internal stakeholders, ensuring that they are resolved or escalated timeously. Build and maintain a network of relationships with internal stakeholders, ensuring effective service delivery to consultants and clients. Maintain a consistent service delivery to the consultants' team that will result in client retention and satisfaction. Assist with and follow up on action items from client meetings, ensuring the timelines and required outcome as agreed with the client are clearly stated. Preparation of agendas, board packs, minutes, and file notes for cli...