Reporting directly to the Managing Director, the General Manager will be responsible for the overall management and performance of the business, including operational leadership, financial performance, staff management, customer experience, strategic planning, and business development.

This is a senior leadership position requiring a hands‑on manager who can effectively lead staff, manage business resources, drive operational performance, and contribute to the continued growth and profitability of the organisation.

Key Responsibilities

Strategic and Business Management

• Develop, implement and monitor business strategies, objectives, policies and operational plans
• Participate in business planning and contribute to the long‑term growth and development of the organisation
• Review operational performance and identify opportunities to improve productivity, profitability and customer satisfaction
• Implement systems, p...