Job Description
Location: Robertson, Western Cape
Key Responsibilities
Hotel Operations
Oversee daily hotel operations
Ensure exceptional guest experiences and high service standards
Manage reservations, front office, housekeeping, maintenance, and food & beverage departments
Monitor guest feedback and implement service improvements
Ensure compliance with all health, safety, and hospitality regulations Marketing & Business Development
Develop and implement marketing strategies to increase occupancy and revenue
Build strong relationships with tour operators, travel agents, DMCs, influencers, corporate clients, and tourism stakeholders
Identify new business opportunities and revenue streams
Manage and grow the hotel’s online presence and reputation
Collaborate with external marketing partners and media agencies
Attend trade ...