Computacenter in Hatfield seeks a Functional Consultant for Genesys Cloud to guide customers in designing services effectively. You will engage with customers, translating business needs into solution designs while ensuring alignment with best practices.

Your role includes refining requirements, leading configuration, and collaborating with delivery teams. The position demands strong communication skills, a foundational understanding of business processes, and a proactive approach to problem-solving.

This role offers opportunities for growth and ongoing training within an innovative and collaborative environment.