This role is based in Umhlanga only!

Are you a fluent German speaker with a natural talent for cultivating high-level client relationships? An exciting opportunity has opened up for dynamic, results-driven professionals to join our elite Online Retail Division. Based in the stunning coastal hub of Umhlanga, you will serve as the primary touchpoint for a globally renowned e-commerce pioneer, delivering a premium experience to the DACH market.

This is your gateway to launching an international career within one of South Africa's premier technology and business districts.

Your Mission & Responsibilities

• Exceptional Communication | Seamlessly manage intricate customer inquiries across phone, email, and live chat, focusing on global logistics, shipping, and digital transaction systems.
• Agile Problem Solving | Address and resolve user challenges on the very first contact through swift, real-time critica...