What We Offer
Opportunity to be part of a rapidly expanding organization
Training, continuous learning, and certification opportunities
A pleasant, inspiring, and multicultural work environment using state-of-the-art technologies
Modern office building in an easily accessible location (10–15 minutes commute from the city center)
Competitive salary and cafeteria benefits, including:
Free sport allowance near office buildings
All You Can Move SportPass (discounted price)
Medical benefits and additional perks
Reimbursable language courses

Qualifications
Demonstrated experience in service desk operations (required)
Proven ability to lead and mentor a team in a fast-paced environment (nice to have)
Strong problem-solving skills and high attention to detail
Ability to work independently while collaborating effectively with stakeholders
Fluent German and English (required)
Key Responsibilities
Ensure SLA targets are consis...