Lead customer service excellence as a Softgoods Department Supervisor at Giant Tiger in Valleyfield, Quebec. Manage daily operations and train your team to provide exceptional service.
This full-time position is key in ensuring a high-quality shopping experience for customers. You will supervise day-to-day activities, oversee staff training on policies and procedures, and manage operational compliance in the softgoods sections. Your leadership will directly affect the overall success of the store while building strong community connections.
Key Responsibilities:
• Ensure high levels of customer service in assigned softgoods sections
• Train department staff on operations and customer service best practices
• Monitor inventory and implement effective ordering processes
• Handle customer complaints and resolve issues professionally
• Execute merchandising tasks according to company standards
Requirements:
• 1–3 years of experience in retail management or simila...