About the role:

Everyone in Boston Scientific is working toward one goal - transforming lives by tackling some of the most important medical device industry challenges. Patient Care is at the center of everything we do – and quality, compliance and patient outcomes are critical aspects of ensuring that we deliver on our commitment to Patient Care. 

As the Director, Global Complaint Management Operations leading multiple teams across Interventional Cardiology, WATCHMAN, Electrophysiology, Cardiac Rhythm Management & Diagnostics, you will be responsible for developing, defining and executing a clear strategy for industry-leading post market complaint management. The strategy and associated execution are key to enabling PMQA to deliver increasing value to our patients, customers and company by supporting advancement of established divisional, global and BSC-level strategies and goals. This work integrates business and operational considerations and goals, ant...