ByteDance is seeking a Service Delivery Team Leader for its Global Payment team in Kuala Lumpur, Malaysia. This role focuses on enhancing efficiency and quality in the payment services sector while leading a team to provide secure cross-border payment solutions.

The ideal candidate will have over 5 years of experience in customer complaint operations, excellent communication skills, and a strong service mindset. The position emphasizes innovation and the use of new technologies to improve operational efficacies.