Tap Growth ai is looking for a Product Support Analyst to join their team in Iloilo City. This role is vital for managing product-related tickets and serves as the first line of technical escalation, ensuring issues are prioritized and routed to the teams responsible for resolution.

The ideal candidate will have strong problem-solving skills, experience in ticketing systems like Jira, and be proficient in English (B2 level). This position offers the chance to work on international projects and learn from industry experts.