About the role

IFS is looking for a Global Renewals Business Support Specialist to join the Global Renewals team and play a hands-on role in the operational execution of renewals, upgrades, and license conversions across our global install base.

This role sits at the commercial and operational heart of the renewals process — preparing the data packs, calculations, and contract inputs that enable the field to renew, upgrade, and expand customer contracts with accuracy and confidence. You will work closely with regional sales teams, providing the commercial intelligence and structured preparation that drives renewal outcomes.

We are looking for someone who is detail-oriented, commercially literate at the deal level, and takes genuine ownership of accuracy. If you understand how contract values are built, how indexation and residual asset values affect renewal pricing, and how to prepare materials that a sales team can act on ...