Alpha ESS International in Singapore is looking for a Customer Service Specialist to provide first-level technical services via hotline, email, and WhatsApp. Responsibilities include handling customer complaints, providing product information, and recording interactions to enhance customer satisfaction.

The ideal candidate should have a Bachelor’s Degree, over 2 years of relevant experience, and strong English proficiency. Knowledge of German or Dutch is a plus. Comprehensive training is provided to ensure high-quality service.