**Job Description**


**Why Join Us**

This role provides an opportunity to make a meaningful impact across DSWO by helping shape and deliver business improvements that support operational efficiency, stronger execution, and a better experience for internal stakeholders, dealers, and customers. The role is ideal for someone who can bring structure to ambiguity, drive alignment across teams, and move complex work forward with urgency and discipline.


**The Role**

The Global Warranty Strategy - Business Project Manager will lead cross-functional business initiatives within Dealer Service & Warranty Operations (DSWO), with a primary focus on warranty strategy, process improvement, systems implementation, and operational readiness.


The Global Warranty Strategy team is responsible for transforming how dealers interact with GM for warranty claims. This includes re-imagining the processes, technology and tools to streamline the work for...