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🥝 Goldstar - Processing Support Agent - Day Shift

National Pen | Tunis, Tunisia | Posted May 25, 2026

Job Description

Job Title: Goldstar Processing Support Agent - Day Shift 

Location: Tunis, Tunisia

Reporting to: Contact Centre Supervisor

Overview of Role:

The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.

Primary responsibilities

  • Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.
  • Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.
  • Ensure artwork is processed accurately and in a timely manner before sending it to the customer for approval (if required)
  • Confirm artw...
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