Job Description
Description
We are looking for a Customer Service Representative to support daily front-counter operations in Syracuse, New York. The person in this role will provide in-person assistance, process customer information accurately, and help maintain an organized and efficient service experience.
Responsibilities:
• Welcome visitors professionally and provide clear direction
• Review forms and documents
• Enter customer information into computer systems while maintaining attention to detail.
• Maintain a courteous service environment while balancing speed, accuracy, and customer needs.
Requirements
• Prior experience in customer-facing support, front-desk service, or data entry work.
• Strong accuracy when reviewing paperwork and entering information into computer systems.
• Ability to interact professionally with the public in a fast-paced office setting.
• Capability to manage multiple tasks whil...