Join Sun Life as the Director of Member Journey Owner, focusing on digital experiences that foster client loyalty and long-term wealth growth. Lead initiatives that balance employer appeal with client satisfaction.

In this pivotal role, you will work closely with the AVP to establish a strategic vision for digital engagement, shaping how various squads execute projects. Your responsibilities include measuring performance against set objectives and maintaining partnerships across marketing, sales, and product development. You will leverage data insights, survey analyses, and customer feedback to innovate solutions that resonate with clients.

Key Responsibilities: • Align with leaders to create a compelling member journey vision • Accountable for reporting sales outcomes and objectives • Guide squads prioritizing tasks to meet key results • Foster partnerships with marketing and product teams • Collaborate on solutions to enhance scalability and innovation

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