Become a key player at Connect Hearing in Guelph as a Customer Care Representative. Engage with clients and deliver top-notch service while supporting their hearing needs.
Connect Hearing Canada is committed to making a positive difference in hearing health. In this role, you will provide exceptional service in person, over the phone, and via email. Your duties will also include scheduling appointments and managing client accounts while collaborating with insurance companies to facilitate billing operations.
Key Responsibilities:
• Offer exceptional customer service across multiple channels
• Schedule and organize appointments for Hearing Care Professionals
• Maintain and manage client accounts with care
• Ensure effective third-party billing processes with insurers
• Assist with minor in-clinic repairs and device maintenance
Requirements:
• Strong customer service and communication skills
• Experience with accounts receivable preferred
• Good attitude ...