JOB SUMMARY
Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.
DUTIES AND RESPONSIBILITIES
Assisting guests and patrons by opening their car doors in the absence of the Doorman. Maintains the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to Bell Captain and FO Managers. Perform daily Concierge and Bell Service duties which includes, but not limited to: Providing hotel guests with information about local attractions, Providing hotel guests with reservations-making at restaurants and attractions, Providing hotel guests with information about services and facilities of hotel, Assisting hotel guests with ground transportation arrangements, Escort arriving and departing guests in a pleasant and respectful manner, Ensures extreme care and a...