Job Details

Description

Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.

Purpose

Reporting to the Senior Manager, Guest Experience, the Guest Experience Manager is accountable for ensuring representation of the RM brand and exceptional guest experience in the destination and through effective management of Rocky Mountaineer’s Operations, Guest Care Initiatives and working closely w...