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🥝 Guest Experience Supervisor Arabic Speaker Additional Language
AccorHotel | dubai, United-Arab-Emirates | Posted June 09, 2026
Job Description
MAIN DUTIES Administration - Coordinate and assist with organizational mailings as needed.
- Attend other corporate department meetings as needed.
- Schedule activities for guests.
- Trace relevant statistics about clientele.
- Coordinate all activities for guests with concierge.
- Answer and send emails following Sofitel email etiquettes.
- Assist with check‑in / check‑out especially for VIP.
- Assist staff with language and culture.
- Coordinate with security department for any guest incident in the hotel.
- Assist with translations particularly for e‑mails.
- Provide feedback from guests to GEX Manager for action.
Financial and Revenue Responsibilities - Sells special set ups (e.g., for birthday, anniversary, etc.).
- Is close with room dining and housekeeping to make sure the set ups will be in guests' room.
Training and Human Re...