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🥝 Guest Experience Supervisor – Front Office Leader

Minor International | dubai, United-Arab-Emirates | Posted June 18, 2026

Job Description

We are seeking an enthusiastic and customer-focused Front Office Supervisor to join our team in Dubai United Arab Emirates. As a key member of our hospitality management team you will be responsible for overseeing front desk operations and ensuring exceptional guest experiences.

  • Lead and inspire the front office team fostering a positive and professional work environment
  • Supervise daily front desk operations including check-ins check-outs and guest inquiries
  • Ensure the highest standards of customer service are maintained at all times
  • Manage and resolve guest complaints promptly and effectively
  • Coordinate with other departments to meet guest needs and expectations
  • Oversee the accurate and timely completion of administrative tasks and reports
  • Train and mentor new front office staff members
  • Implement and maintain standard operating procedures for front office operations
  • Monitor and optimize front des...

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